Recalling an announcement
Admins and Super Users can recall any announcement: open it from Announcements > All announcements, click Recall, and confirm.
Recalling:
- marks the announcement Recalled in the list and on its page, with who recalled it and when;
- shows recipients a Recalled badge and the notice This announcement has been recalled by the sender;
- takes it out of their Unread tab, the bell and the dashboard panel, while leaving it readable under All;
- stops its email copies if the email job has not run yet. Emails already sent cannot be recalled.
A recall cannot be undone. To correct an announcement, recall it and send a new one.
Expiry
An announcement with an Expires date is listed as Expired once that time has passed, and its messages show Expired in inboxes. Expiry by itself does not change anyone's inbox: messages stay where they are until the cleanup handles them.
Cleanup
The cleanup archives or deletes the inbox messages of expired announcements, as set under Cleanup of expired announcements in the plugin settings (see Configuration):
- Archive them moves the messages to each user's Archived tab.
- Delete them from inboxes removes them from inboxes. They still count in the delivery stats.
The announcement itself is never deleted; it stays in All announcements as Expired.
Automatic cleanup
Set Clean up after (days) to a number of days, for example 14. Two weeks after an announcement expires, its messages are cleaned up. The plugin checks at most once an hour, while anyone is using the admin, so no cron job is needed. With 0, nothing is cleaned up automatically.
Run cleanup
Run cleanup, at the bottom of All announcements, runs the cleanup at once, after asking, and says how many inbox messages it archived or deleted. It follows the same rule: announcements that expired more than Clean up after days ago, or every expired announcement when the setting is 0. The text above the button says which.